A technical writer is responsible for creating various types of technical documentation, including user guides, manuals, how-to guides, and white papers. They work closely with subject matter experts and developers to ensure that the finished product is accurate and user-friendly. Technical writers typically have a background in English, journalism, or communications. However, they must also be able to quickly learn new technologies and understand complex concepts. In addition to strong writing skills, technical writers must also be able to effectively communicate with a wide range of audiences. As such, they must be able to adapt their writing style to fit the needs of their audience.
Qualifications, training and skills required
Most employers require that candidates for technical writer positions have at least a degree in English, journalism, or communications. In some cases, a degree in a technical field such as computer science, engineering, or information technology may be substituted for the writing experience. Some technical writers also have certification from the Society for Technical Communication. To become certified, writers must pass an exam and have at least five years of professional experience. In addition to formal education and training, most technical writers also possess strong writing skills and the ability to clearly convey complex information. They should also be familiar with their field's latest tools and technologies.
Extra desired training
Knowledge and understanding of your product
Expertise in the industry in which your product operates
Identifying user personas
The essentials of technical documentation
Developing the art of communication
A working knowledge of technical writing software
A basic understanding of graphic design & web design
