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Technical Writer in Bulgaria

Trainer, Bulgaria

EUR (€)TBC

  • Start Date: 15th Jun 2024
  • Job ID #1181863
  • Posted: 15th Apr 2024 by Crypto.com

View all Crypto.com jobs

Summary

Company Information

Founded in 2016, Crypto-com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Crypto-currency in Every Wallet™. Built on a foundation of security, privacy, and compli-ance, Crypto-com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Crypto-com is an equal opportunities employer and we are committed to creating an envi-ronment where opportunities are presented to everyone in a fair and transparent way. Crypto-com values diversity and inclusion, seeking candidates with a variety of back-grounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

Role Information

Job Responsibilities:

Collaborate with management to identify company training needs;

Schedule appropriate training sessions;

Oversee and direct seminars, workshops, individual training sessions, and lectures;

Develop and maintain a training program for both new joiners and current team mates;

Develop and coordinate all digital educational materials (e.g. videos and manuals);

Organize classroom-style seminars and on the job sessions as needed;

Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork, receiving feedback and conflict management);

Identify individual and team skills gaps;

Schedule regular training sessions for team mates on new products and knowledge refreshment;

Assess the impact of each educational course on staff performance and customer satisfaction;

Maintaining updated records of training curricula and material;

Provide post-training feedback as required;

Deliver soft-skills trainings;

Other responsibilities assigned by line management.

Job Requirements:

The Trainer must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;

Ability to communicate effectively with people at all levels both inside and outside the Company;

Strong written and verbal communication skills, excellent organizational skills, decision making skills, effective problem solving skills, as well as skills to work independently and in team;

Ability to act with integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in the financial technologies and services field and motivation to occupy the position;

Proficiency in English; excellent computer literacy.

Life at Crypto-com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Cul-ture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Crypto-currency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up. Aspire career alternatives through us - our internal mobility program offers employees a new scope.

Are you ready to kickstart your future with us?

Benefits

  • Competitive salary

  • Attractive annual leave entitlement including: birthday, work anniversary

  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

  • Work Perks: crypto-com visa card provided upon joining

Our Crypto-com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

Overview

  • CountrySofia, Bulgaria
  • Position TypePermanent Position
  • Working EnvironmentIn Office & Remote
  • Posted 15th Apr 2024 by Crypto.com

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