Summary

Company Information

BitGo is the leader in custody and security solutions with over $64B in assets under custody. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets and established BitGo New York Trust in 2021. BitGo secures approximately 20% of all on-chain Bitcoin transactions by value and supports more than 400 digital assets within its platform. BitGo provides the security and operational backbone for more than 500 institutional clients in 50 countries, including many regulated entities and the world’s top cryptocurrency exchanges and platforms.

Role Information

BitGo is looking to hire an Office Manager for BitGo Europe GmbH. This is a great opportunity for operations professionals to work with a collaborative and rapidly growing team. We’re ideally looking for candidates who are able to work on-site full time at the Frankfurt office.

Responsibilities:

Office management responsibilities including supplies, equipment, mailing, bills, errands, shopping, scheduling meetings, purchasing, maintenance, facilities, office vendors, operations and procedures, general support to visitors and employees

Be the liaison and point of contact for internal and external administrative and office related requests

Wear multiple hats and partner up with various departments in support of running the office operations smoothly (e.g., day to day operations, client visits)

Manage contract and price negotiations with office vendors, service providers and office lease

Provide operational support for customer, support for banking transactions

Opening and closing accounts on the trust accounting system

Daily processing of transactions and data input

Perform system testing and enhancements

Responsible for administration and operational support of all accounts under administration Provide timely and accurate responses to both internal & external requests for information

Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Vault Operations

Exemplify a willingness to take on other responsibilities as needed by our Vault Management Team

Skills & Experience:

BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in a transparent and collaborative culture with the goal of making BitGo successful.

3+ years of proven successful experience as an office manager, administrative assistant, executive assistant or similar

Highly effective verbal and written communication in English

Excellent time management skills, ability to multitask and prioritize work

Willingness to wear multiple hats as needed

Highly detail-oriented and accurate with little to no supervision

Able to think outside the box and excels at problem solving

Very tech savvy and excited about startup environments

Self-driven, reliable, hard-working, and a great communicator/listener

Not a requirement, but a background in hospitality is a plus.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

Exciting startup atmosphere

Competitive compensation, stock options

Catered custom lunches, fresh snacks and gourmet coffee

Commuting made easy with company-paid travel passes

Computer equipment and workplace furniture to suit your needs

Flexible vacation and paid holidays

Great colleagues

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.