Summary

Company Information

Chainalysis is the blockchain data platform. We provide data, software, services, and research to government agencies, exchanges, financial institutions, and insurance and cybersecurity companies in over 70 countries. Our data powers investigation, compliance, and market intelligence software that has been used to solve some of the world’s most high-profile criminal cases and grow consumer access to cryptocurrency safely.

Role Information

Our Pre-sales team understands high-level business strategy and how to translate that into technical requirements for our customers - and we love figuring out ways to stretch the limits of what is technically possible. Our job is to provide technical leadership and guidance to our users during the sales cycle to help customers, prospects and partners visualize the steps to achieve their business objectives.

Our Solutions Architects have a deep technical understanding of our products, customer verticals, and the cryptocurrency landscape. We use that expertise to optimize the company’s sales pipeline and bookings, and bring value to our customers.

Heavy on both technical and business skills, Solutions Architects are technical experts in external user discussions and customer champions in internal engineering discussions. We measure success by your team’s direct impact on revenue as well as your ability to work collaboratively with Product, Marketing, Customer Success, and Engineering.

Priorities in your 1st year include:

Directly impacting some of Chainalysis’ most strategic customers around the world by building customer-specific solutions for the deployment and integration of our products so that our customers quickly realize the value of Chainalysis products and services.

Developing a deep understanding of Chainalysis' solutions and offerings, the competitive landscape, and being able to identify and highlight commercial opportunities.

Evangelizing Chainalysis solutions in a compelling yet easily understood way

Partnering with the Sales team to achieve numbers and substantially increase our foothold with Public sector and Private sector customers

Becoming a trusted advisor to the technical and engineering teams at our customers, providing guidance on technical challenges ranging from high-level architecture to code implementation

Responsibilities:

Partner with the Sales team and lead customer-facing technical discussions and activities related to “value creation” and solution development to achieve the technical win.

Build customer-specific solutions for the deployment and integration of Chainalysis products.

Communicate and translate complex technical requirements to the Product and Engineering team to build and add new features and improve existing capabilities.

Support sales enablement of Partners and Channel Alliances.

Qualifications:

You've worked directly with customers in the financial industry, law enforcement, and public sector customers as a Consultant, Account Executive, Sales Engineer, Solutions Architect, Customer Success Manager, or similar role at a B2B software company for at least 5 years.

You’ve built custom deployment plans for other SaaS products.

You may have a technical generalist background, but are comfortable with REST API integrations, SQL databases, Kubernetes/Docker/containerization of applications, and are always interested in learning more.

A degree in Computer Science, Engineering, or Math is preferred

Spanish & English fluency

Technologies and Tools we use (prior experience not necessary):

Python

REST API integrations

SQL databases

Kubernetes/Docker/containerization of applications

MEDDIC